Green Life Windows Ordering Process Guide

Welcome to Green Life Windows, we strive to make ordering high-quality doors and windows straightforward and professional. This concise guide outlines the steps to select, order, delivery, and install your products efficiently,tailored to your needs.

 

1. Choose Your Product : Standard Size or Custom Size?

✅ Standard Size

Ready- made sizes available for direct purchase on our web: https://shop.greenlifewindows.com.au/

After ordering, we will promptly contact you to arrange pickup delivery.

 (Note: Price excludes delivery, measurement, installation, and waste disposal.)

Default Installation Method: Timber Reveal (best suited for Brick Veneer, Timber/Steel Framing with Cladding)

Available in two options:

110mm length × 18mm thickness

138mm length × 18mm thickness

Standard window restrictions are set at 125mm by default. For sprcial requirements, contact customer service or opt for custom sizing.

✅ Custom Size

Ideal for non-standard dimensions or unique structural needs.

Please provide the following details:

Window type & dimensions

Series (Thermal Break or Non - Thermal Break) 

Wall type for installation

Opening direction

Opening size

Grid/ mullion specs (if applicable)

Color (default: Black, White, or Monument)

Architectural drawings (if available) Upon receiving complete details, we will generate a formal quote and send a custom payment link.

2. Choose Delivery Method: Pickup or Delivery?

✅ Pickup

Address: 5/409-423 Princes Highway, Noble Park VIC 3174

Business Hours: Mon-Sat, 10:00AM - 4:00 PM ( Except Public Holiday )

Advance booking required for order preparation.

✅ Delivery

Provide a detailed delivery address.

Shipping costs depend on: Delivery distance, Product size & type, State/region

Lead Times:

In-stock items: Delivery/pickup within 1week.

Out-of-stock(Classic Series): 8-9 weeks.

Custom Series: 10-12 weeks.

3. Do You Need Installation Services?

We offer professional installation for replacement or new construction projects.

Default Installation Method: Timber Reveal

Best for Brick Veneer, Timber/ Steel Framing with Cladding.

Other installation options ( e.g., Angle Aluminium, Fixing Brackets, Subhead+SubSill) available upon request.

Installation Pricing Factors:

Property type (new build or replacement)

Wall structure

Installation method

State/ region

Included in Installation:

✔Old door/ window removal

✔New door/ window installation

Not Included:

✘Plasterboard repairs

✘Curtain removal

✘Interior decoration restoration

4. Do You Need Old Door/Window Disposal?

We provide waste disposal services for old doors/ windows, proced based on volume and quantity.

5. Do You Require On-Site Measurement?

Self - Measurement (Pickup/ No Installatin):

You're accountable for accuracy, we do not cover issues caused by measurement errors.

Professional Measurement (Recommended for Installation):

Requires a deposit (deductible from final payment, non- refundable).

After measurement, we provide accurate installation & shipping quotes.

Cost: $300 AUD + GST (within 30km). Final fee varies by distance. 

Recommended Process:

Self - measure first & request a quote.

If satisfied with pricing, book an on- site measurement for final confirmation. 

Need Help?

Contact us via:

Live Chat: https://shop.greenlifewindows.com.au/

Email: retail1@greenlifewindows.com